Expert support for Google Workspace & Gemini Enterprise
Business owners keep their teams productive and IT leaders get a Premier Partner they can escalate to. Plans starting at $100/month.
Why HiView
Certified engineers who own the problem
Buying Workspace direct from Google means standard support — and for many editions, no phone support at all. HiView is a Google Premier Partner. Our team is made up of former Googlers and certified Collaboration Engineers with 8+ years of Workspace experience. We pick up the phone, respond quickly, and own the problem until it’s resolved.
8+ years
Avg. Workspace experience
Bilingual
English & Spanish support
Premier
Google Partner status
1000s
Admins served
Paid Support Plans
Simple, transparent pricing
Quality Support from Google-certified Engineers and Product Experts.
Essential
$100/month
Core Google Workspace support for lean teams.
Products covered
In scope
Out of scope
2–3 support tickets per month
1 hour of a Workspace specialist
Phone, email & Google Meet resolution
Professional
$300/month
Workspace plus Gemini Enterprise coverage for growing teams.
Products covered
In scope
In scope
5 support tickets per month
Up to 3 hours of a Workspace specialist
Phone, email & Google Meet resolution
Enterprise
$1000/month
Full coverage with a dedicated manager driving optimization.
Products covered
In scope
In scope
Up to 10 support tickets per month
Dedicated account manager driving ongoing account optimization
Usage deliverables: license optimization, adoption & usage reporting analysis
Suggested areas of agentic development & opportunity
Phone, email & Google Meet resolution
Every plan includes resolution by phone, email, and Google Meet — delivered by certified HiView engineers.
How We Help
Two services, one team
Technical expertise and strategic account management working together on behalf of your Workspace.
Technical Support
Direct access to engineers who can fix it
Faster resolution, direct engineer access, no ticket-bouncing. Our engineers work the issue end-to-end — including coordinating with Google on your behalf when escalation is required.
Account Management
Planning, optimization & better pricing
Regular account reviews, add-on recommendations, plan optimization, and discounted rates. Your account manager knows your environment and flags opportunities before they become problems.
What we help with every day
Patterns we see across 1,000+ admins served — and can resolve quickly.
Gmail
Authentication (SPF, DKIM, DMARC), deliverability, and data-loss triage.
Drive
Admin console configuration, shared drives, and permissions troubleshooting.
Workspace Management
Onboarding and offboarding, license management, and security hardening.
The Team
Google-certified. Former Googlers. Bilingual.
Google-certified Collaboration Engineers. Former Googlers. Premier Partner with Work Transformation specialization. Serving thousands of Workspace administrators across the US, Canada, and Latin America.
Google Premier Partner
Work Transformation
Collaboration Engineers
Former Googlers
- United States
- Canada
- Latin America
Got a project? We can help.
Migrations, consolidations, and security assessments — delivered by the same certified engineers who handle your day-to-day support.
Migrate to Google Workspace
Move from Microsoft 365, legacy email, or on-prem systems with zero data loss and minimal user disruption.
Workspace-to-Workspace Migration
Consolidate tenants after M&A or restructure domains without losing mail, files, or calendars.
Security Assessment
Identify gaps in identity, data loss prevention, and admin controls — with a prioritized remediation plan.
Already a HiView Customer? We're here to help.
Reach our support team by email or phone during support hours.
Phone
Support Hours
8am to 4pm MST
Google Partner Support Services for Workspace
Everything you need to run Google Workspace with confidence — from day-one onboarding to ongoing optimization.
Email, phone & portal
Reach us through the channel that fits the issue — email, phone, or our Customer Portal.
English & Spanish
Bilingual coverage for teams across the US, Canada, and Latin America.
Fast, human response
No ticket-bouncing and no outsourced queues — your issue goes straight to a certified engineer.
Support sessions
Up to two 25-minute working sessions per month with a Cloud Engineer.
Account management
A dedicated account manager for billing, planning, and plan optimization.
Billing optimization
License-mix reviews and right-sizing so you only pay for what you actually use.